SAME DAY SHIPPING FOR ORDERS PLACED BEFORE 12PM MDT, MONDAY - FRIDAY | CLOSED WEEKENDS & HOLIDAYS

FREQUENTLY ASKED QUESTIONS


HOW CAN I FIND A STYLIST IN MY AREA?

We have a group of stylists, nationwide, that we recommend and have been certified from our Bombshell Extension Education Course.These stylists can properly color match and install your extensions for the best final look.  Click HERE to find a stylist near you.

WHAT ARE THE BEST TYPE OF EXTENSIONS FOR ME?

As with many hair-specific questions, the best type of extensions for an individual is very dependent upon personal preference, lifestyle, maintenance routine, etc.  We'd suggest finding a stylist HERE and having them give you a consultation for what they would suggest for your specific hair type.

DO YOU OFFER DISCOUNTS TO LICENSED HAIRSTYLISTS?

Yes. We offer professional pricing to licensed hairstylists. Click HERE to complete the required information, including a picture of your cosmetology license. Once we’ve received your credentials, we will add the stylist discount to your account/send you a discount code.

WHO IS YOUR SHIPPING CARRIER?

UPS.  Our UPS shipments do not deliver on weekends (Saturdays/Sundays) or holidays. No Bombshell shipments will be delivered on Saturdays or Sundays, as they are not considered business days.

View more about our shipping terms HERE. 

WHAT IS YOUR PROCESSING TIME/SHIPPING TERMS?
In order to guarantee that your product(s) will be shipped same day you will need to place your order BEFORE 12:00 pm MDT, Monday-Friday.  We do not ship/delivery on Saturdays & Sundays.
Please plan accordingly so you can receive your package by the date you desire.  
We do not ship on weekends or holidays.
Orders placed on Friday after 12:00 pm MST will be processed and shipped the following Monday (excluding holidays.)

WHAT DO I DO IF I ORDERED WITH AN INCORRECT ADDRESS?

Bombshell Extension Co. is not responsible for lost or stolen packages or for packages delayed in transit. Bombshell is not responsible for customer errors in shipping addresses made during the checkout process (incorrect/incomplete addresses).  Please double check your shipping address prior to placing your order & if you notice there is an error, pleaseHERE as soon as possible.

HOW DO I RETURN/EXCHANGE MY PRODUCT(S)?

If you have any questions on how to return/exchange your item(s) to us, please reference our terms and policies HERE

HOW DO I COLOR MATCH?

Here are a couple options that will help you get your perfect color match: 
1: Purchase our Bombshell Color Ring and/or Hand-Tied Color Ring.  This is a great option for stylists who work with Bombshell Extensions and will be matching colors consistently. 
2: Find a Bombshell Certified Stylist near you to have them help color match you.​  

**Please note, the Bombshell Color Ring is applicable to all of our methods, except for Hand-Tied.  Hand-Tied wefts have a slightly different color scale that requires their own HERE .

HOW MANY PIECES COME IN EACH PACK?  HOW MANY GRAMS IN EACH PIECE/PACK?

Tape-Ins: (10 sandwiches per pack -- 2 pieces =1 sandwich)
14 inch: 20 pieces/pack, 1.5" width, 2 grams/piece=40 grams/pack
16, 18, 22 inch: 20 pieces/pack, 1.5" width, 2.5 grams/piece=50 grams/pack
24 inch: 20 pieces/pack, 1.5" width, 3 grams/piece=60 grams/pack

Machine Wefts: 
20 inch: 1 long weft (62"-70"), 120 grams/pack
22 inch: 1 long weft (60"-65"), 120 grams/pack
24 inch: 1 long weft (60"-65"), 120 grams/pack

Clip-Ins:
20 inch: 9 pieces/pack, 120 grams/pack, finish length: 21 inches

i-Tips:
25 pieces/pack, 0.7 grams/piece=17.5 grams/pack

Keratin Fusion:
18 inch: 25 pieces, 0.8 grams/piece=20 grams/pack

Habit Hand Tied:
full pack:
16 inch: 8 pieces, 10" width/piece, 120 grams/pack
18 inch: 8 pieces, 10" width/piece, 120 grams/pack
22 inch: 6 pieces, 10" width/piece, 120 grams/pack
half pack:
16 inch: 4 pieces, 10" width/piece, 60 grams/pack
18 inch: 4 pieces, 10" width/piece, 60 grams/pack
22 inch: 3 pieces, 10" width/piece, 60 grams/pack

HOW MUCH HAIR DO I NEED?

Tape-In Extensions:In general, we recommend between 2-3 bags for length and fullness.For fine hair we recommend starting with at least 2 bags.

Hand Tied and Machine Weft Extensions:In general, we recommend 1 bag to achieve both length and fullness. Add additional bags according to fine hair/shorter hair.

Clip-In Extensions:In general, we recommend 1 bag is sufficient to achieve both length and thickness.

I-Tip and Keratin Extensions:In general, we recommend between 5 and 7 bags.

**Please note: These are just a recommended starting point for an average hair type; if the individual has super fine and/or short hair, make adjustments accordingly. The amount of hair needed varies, depending on the individual person, their hair type, and what they are trying to achieve
HOW DO YOU RECOMMEND TAKING CARE OF YOUR EXTENSIONS?

WHERE DO I PURCHASE PRODUCT?

​We process all orders online only.  You can view and purchase all of our products HERE .

DO YOU HAVE ANY UPCOMING CLASSES?

​Yes! Our Bombshell Education Courses are all listed HERE and updated often.HERE  to be notified as soon as we update our class schedule and see if we have a Bombshell Education Course available in your area!

WHEN EXTENSIONS GET WET, DO THEY HAVE A NATURAL CURL OR ARE THEY STRAIGHT?

After a few times of washing, the extensions will take on a nice, natural texture and possibly a very slight natural wave.If you have naturally curly hair, they generally will not match that curl, untouched, as they fall fairly straight, without the use of heat tools.

HOW OFTEN DO YOU RECOMMEND WASHING EXTENSIONS?

​For all Bombshell Extension methods, except Clip-ins, we recommend washing every 3 days or less. For the longevity of your extension hair, we recommend using dry shampoo in-between washes. 
For Clip-ins we recommend every 2 weeks if you wear them daily or 3 weeks-once a month if you wear them only for special events. 
Always take into account your specific hair type, activity level, and oil production rate.  
For recommended, view our Summer Hair Care blog post.

HOW LONG DO THE EXTENSIONS LAST BEFORE NEEDING TO REPLACE THEM?

This is one of our trickiest questions to give a universal answer to; it truly depends on how you care for the extensions and your personal lifestyle.The easy answer is anywhere from 3-12 months.If you are consistently styling your hair and using low-grade products, the max life of your extensions is around 3-4 months.If you take gentle care of your extension hair, limit your use of hot tools, and always use professional grade products, they can last up to 12 months. 
View our Hair Extension 101 blog post, to see what we suggest to get the most use out of your Bombshell Extensions + reference our HERE

HOW OFTEN DO TAPE-INS NEED TO BE MOVED UP?

Generally, every 6-8 weeks, depending on the rate of your regrowth.

WHAT IS YOUR MAILING/RETURN ADDRESS?

Bombshell Extension Co.
P.O. Box 1390 
Parowan, Utah 84761-1390 
USA

DO YOU HAVE STOCKISTS?

Yes!
Here are our current stockists and what Bombshell products they carry:

Gela Younger, Atelier by Square Salon
Las Vegas, NEVADA 
(p) 702.908.1255 
MACHINE WEFTS: 20, 22 INCH
TAPE-INS: 18 INCH


Kalen Keele, Cotton Salon
Lehi, UTAH
{p) 801.766.6694 
TAPE-INS: 16, 18, 22 INCHES


Lindsay Hart, Union Styles Studio
Pittsburgh, PENNSYLVANIA
(p) 412.426.9100 (p) 412.551.2931
HAND-TIED WEFTS: 18, 22 INCHES
MACHINE WEFTS: 20, 22 INCHES
TAPE-INS: 16, 18, 22 INCHES

If you would like more information on carrying Bombshell Extensions in your salon, please EMAIL US!

HOW DO YOU STORE YOUR CLIP-IN EXTENSIONS?

We suggest hanging them up on one of our Bombshell hair hangers after each use to maintain any styling you have already done on them + prevent them from tangling.

WHAT ARE THE HABIT x BOMBSHELL HAND-TIED WEFTS?

Our Hand-tied wefts are a special line created with Chrissy Rasmussen (@hairby_chrissy) of Habit Salon & Bombshell Extension Co.

CAN YOU SLEEP WITH EXTENSIONS IN?

Yes. We recommend putting your hair in a loose, low ponytail or braid to keep them from tangling during the night and maintain the hair quality.We suggest sleeping on a silk pillowcase, as it supports the health of your hair.

WHAT IS BLOHAUTE?

Amanda Diedrich is the owner of HERE .  She is the queen of DIY hair tutorials and braids.  Amanda is a hairstylist in Chicago who specializes in extensions & bridal hair!  We had a lot of questions asking what color of Bombshell Extensions Amanda was wearing in her hair tutorials, so we decided to collaborate and make the Bombshell rooted tape-ins for fellow lovers of lived-in-hair.
Amanda is also one of our Bombshell educators that teaches extension installation & styling at our nationwide Bombshell Education Courses!

WHAT IS THE LONGEST LENGTH OF EXTENSIONS YOU SELL?

Currently, our longest length is 24 inch, available in Machine Weft & HERE

WHAT IS THE DIFFERENCE BETWEEN A REGULAR MACHINE WEFT AND A HAND-TIED WEFT?

Machine Weft: This is one contiguous weft of hair that can be cut into smaller pieces. This weft is slightly larger than the Hand-tied weft. If you decide to cut the wefts to fit your needs, add some hair glue on the edges to prevent any shedding that could occur. HERE
HERE
HERE This weft is a collection of peices that have been pre-cut and sewn by hand to make the smallest weft-size possible. Pieces SHOULD NOT be cut on your own as they will unravel and become unusable.

View our image HERE for a side-by-side comparison.

I WANT TO WORK WITH BOMBSHELL EXTENSION CO., WHOM DO I CONTACT FOR COLLABORATIONS?

We love working with brands, stylists, and influencers that share our passion and brand aesthetic! Email us at HERE so we can get to know you!

DO YOU EVER OFFER DISCOUNTS?

We love showing our customers how much we appreciate their support and do a yearly Black Friday sale on select products.We don't have any other promotions scheduled at this time, but often do some flash sales during the year ; ) 
Subscribe to our newsletter to be the first to know about any discounts or giveaways that we have coming up!

CAN EXTENSIONS BE LIGHTENED?

No. We strongly suggest that you do not lighten your extensions as they have already been processed and will highly likely be ruined with further lightening.If you have received your order and find that you need a lighter color, DO NOT lighten them, refer to our Return/Exchange policy to get your color exchanged.

CAN THE EXTENSIONS BE COLORED OR TONED?

We cannot guarantee the quality of your extensions after any dye, toner, bleach, perm, keratin, or straightening treatment is performed. If you do wish to use such products, always try a test strip before proceeding to make sure you are satisfied with the results. The use of chemicals may damage the extensions. Always work with a HERE  for any services you wish to perform on your extensions.

HOW CAN I GET FEATURED ON YOUR INSTAGRAM?

We love seeing how our customers and stylists are using our product!Use the hashtags: #bombshellextensions and tag @bombshellextensions for us to see your finished hair!Also, we like to keep our brand clean and show the hair in its' truest color: images taken in natural light, with little to no filters, nor text, are likely to catch our eye ; )

DO YOU OFFER HALO EXTENSIONS?

We do not currently offer anything similar to the Halo. Our closest match to that type of fit would be our Hand-Tied Wefts that are installed in a long continuous line across the crown of your head, similar to the position of a halo.

WHAT IF I RECEIVE MY HAIR AND THE COLOR DOES NOT MATCH?

We want you to have the best possible match for your hair color. If you need to make a change, be sure to not remove the hair product from it's sealed packaging, as this will deem it non-refundable due to hygiene guidelines.To return your product for a different color, use the return/exchange slip included in your package to get your shipment back to us.Return shipping is customer responsibility. Once we receive your return shipment, we will either replace it with your new color or submit your refund amount. 
View our full HERE policy.

DO YOU OFFER PICKUP?

If you have a Stockist in your area and they carry the type of Bombshell Extension product you're looking for, you can request a pickup from them.d

STOCKISTS:
Gela Younger, Atelier by Square Salon 
Las Vegas, NEVADA 
(p) 702.908.1255 
 MACHINE WEFTS: 20, 22 INCH 
TAPE-INS: 18 INCH 

Kalen Keele, Cotton Salon 
Lehi, UTAH 
(p) 801.766.6694 
 TAPE-INS: 16, 18, 22 INCHES 

Lindsay Hart, Union Styles Studio 
Pittsburgh, PENNSYLVANIA 
(p) 412.426.9100 (p) 412.551.2931 
HAND-TIED WEFTS: 18, 22 INCHES 
MACHINE WEFTS: 20, 22 INCHES 
TAPE-INS: 16, 18, 22 INCHES 
WILL HAIR EXTENSIONS DAMAGE MY NATURAL HAIR?
Hair extensions should never cause permanent or major damage to your natural hair if installed by a licensed extension specialist and someone who has the ability to educate the client on the proper after-care and maintenance. 
Follow all the guidelines in our Hair Care Guide.

RESTOCKING:

We constantly have hair in production to ensure there isn't too long of a wait in between restocks.
To be notified when your color becomes available, sign up for email notifications on the specific product page of the out of stock item that you are waiting on.  

CAN I WASH MY HAIR IMMEDIATELY AFTER EXTENSIONS ARE INSTALLED?

You must wait 48 hours before washing your hair after extensions are installed to allow the bond to form properly.

HOW FAR IN LENGTH DOES THE OMBRE SECTION GO?

-----

HOW MANY CLIP-INS COME IN ONE PACK?

Our clip-ins come in a pack of 9 piece wefts:
4 pieces: 2 inches
3 pieces: 6 inches
1 piece: 7 inches
1 piece: 8 inches

Each pack contains 120 grams of hair.

WHAT TYPE OF HAIR ARE YOUR EXTENSIONS?

Our extensions are 100% European, remy human hair.

CAN YOU PERM THE EXTENSIONS?

We strongly advise against perming the extensions.We have had people that have successfully permed the hair, but we cannot guarantee the hair will maintain its’ quality, so doing so will be at your own risk with no returns or exchanges.

HOW DO I GET ON THE STYLIST LOCATOR?

To be an official recommendation on our site, we require that you take one of our Bombshell Education Courses.   We know there are so many amazing stylists out there, but when recommending stylists to install our extensions, we want to be sure that you’re trained in the Bombshell methods of installation and care ;)

DO YOU OFFER CURLY EXTENSIONS?

No.  We are working on providing curly extensions in the future, however we do not have an estimated timeline of launch. 

WHAT IS THE DIFFERENCE BETWEEN A FULL AND HALF PACK OF HAND-TIED WEFTS?

The full pack contains:
16 inch: 8 pieces, 10" width/piece, 120 grams/pack
18 inch: 8 pieces, 10" width/piece, 120 grams/pack
22 inch: 6 pieces, 10" width/piece, 120 grams/pack

The half pack contains:
16 inch: 4 pieces, 10" width/piece, 60 grams/pack
18 inch: 4 pieces, 10" width/piece, 60 grams/pack
22 inch: 3 pieces, 10" width/piece, 60 grams/pack