To being the process of a Return/Exchange, please visit our Return/Exchange Center to being the necessary steps. You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, unopened and in the same condition that you received it. Your item must be attached to the cardboard backing to quality for a return. Please do not fold the packaging & ship back in the same box you received the item in to retain its' natural shape.
RETURNS/EXCHANGES
RETURNS:
REFUNDS:
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund through our Return/Exchange Center after inspecting the item. If your return is approved, we will initiate a refund to your payment card/original method of payment. A 15% restocking fee will apply to all returned hair.
EXCHANGES:
You have 30 calendar days to exchange an item from the date you received it. Visit our Return/Exchange Center to begin the process of an exchange.
SHIPPING:
You will be responsible for paying your own shipping costs for returning/exchanging your item. Shipping costs are non-refundable. Your shipping fee will be processed in our Return/Exchange Center and upon receiving payment we will send a return shipping label for your item.
Bombshell Extension Co. is not responsible for lost or stolen packages.
For further questions on how to return your item to us, please visit our Return/Exchange Center.